How Can You Check the Balance on a Marshalls Gift Card?

AvatarByNicole Eder Managing Gift Cards

If you’ve recently received a Marshalls gift card or have one tucked away from a previous shopping spree, you might be wondering how to check its remaining balance before your next visit. Knowing your gift card balance not only helps you plan your purchases but also ensures you make the most of every dollar loaded onto the card. Whether you’re aiming to grab the latest fashion finds or home décor treasures, having a clear understanding of your available funds can make your shopping experience smoother and more enjoyable.

Checking the balance on a Marshalls gift card is a straightforward process, designed to give you quick access to your funds without any hassle. With multiple options available, you can choose the method that best fits your convenience—whether that’s online, over the phone, or in-store. This flexibility means you’re never left guessing about how much you have left to spend.

In the following sections, we’ll explore the different ways you can verify your Marshalls gift card balance, helping you stay informed and ready to shop with confidence. From simple step-by-step instructions to helpful tips, you’ll soon be able to manage your gift card with ease.

Checking Your Marshalls Gift Card Balance Online

To check the balance on your Marshalls gift card online, you will need to visit the official website designated for Marshalls gift cards. This method is convenient and provides immediate access to your current balance without requiring a phone call or visit to a physical store.

Here are the steps to check your balance online:

  • Visit the Marshalls gift card balance inquiry page. This is often hosted on the official Marshalls website or through the parent company’s gift card portal.
  • Enter the 16-digit gift card number located on the back of your card.
  • Input the 4-digit PIN, which is also found on the back of the card, typically under a scratch-off panel.
  • Submit the information to view your current balance and any recent transactions if available.

Using the online method is secure, fast, and available 24/7, making it the most popular choice for cardholders.

Checking Your Marshalls Gift Card Balance by Phone

If you prefer to check your Marshalls gift card balance via phone, you can call the customer service number provided on the back of your gift card. This method is useful if you have questions or need assistance beyond simply checking your balance.

To check your balance by phone:

  • Call the toll-free number printed on the back of your Marshalls gift card.
  • Follow the automated prompts, which will ask you to enter your gift card number and PIN.
  • Listen to the current balance information provided.
  • If you encounter issues, you can choose to speak with a customer service representative for additional help.

Phone balance checks are available during the customer service hours indicated on the card or website.

Checking Your Marshalls Gift Card Balance In-Store

Visiting a Marshalls store is another straightforward way to check your gift card balance. This option is helpful if you prefer personal assistance or wish to make a purchase immediately after checking your balance.

To check your balance in-store:

  • Locate the nearest Marshalls store using the store locator on their website.
  • Bring your gift card to the checkout counter.
  • Request the cashier to check your gift card balance.
  • The cashier will swipe or scan your card and provide you with the current balance.

In-store balance inquiries are quick, and you can also receive help with any card-related questions directly from store staff.

Common Issues and Troubleshooting

Sometimes, gift card holders may face difficulties when trying to check their balance. Understanding common issues can help resolve problems quickly:

  • Incorrect card number or PIN: Double-check the digits entered online or over the phone.
  • Damaged card: If the barcode or card number is unreadable, contact customer support for assistance.
  • Card not activated: Some gift cards require activation before use; confirm activation status.
  • Technical issues: Website or phone system outages may temporarily prevent balance inquiries.

If problems persist, contact Marshalls customer service directly for support.

Comparison of Methods to Check Marshalls Gift Card Balance

Method Accessibility Speed Convenience Additional Support
Online 24/7 via computer or smartphone Instant High – no wait times Limited – self-service
Phone During customer service hours Few minutes depending on call volume Moderate – requires phone access Available – speak to representative
In-Store During store hours Immediate Moderate – requires travel Available – direct assistance

Methods to Check the Balance on a Marshalls Gift Card

To verify the remaining balance on your Marshalls gift card, several convenient methods are available. Each method allows you to access your card’s current funds quickly and securely.

Choose the method that best suits your preference, whether online, over the phone, or in-store.

  • Online Balance Check: The most straightforward way to check your Marshalls gift card balance is through the official Marshalls website.
  • Phone Inquiry: You can call the customer service number dedicated to gift card inquiries for a balance update.
  • In-Store Verification: Visiting any Marshalls store allows you to ask a cashier to check your gift card balance.

Checking Your Marshalls Gift Card Balance Online

To check your balance online, follow these steps:

Step Action
1 Visit the official Marshalls gift card balance page at https://www.marshalls.com/gift-cards.
2 Locate the gift card balance checker tool on the page.
3 Enter the 16-digit gift card number, found on the front or back of the card.
4 Input the PIN or security code if required (typically located on the back of the card under a scratch-off panel).
5 Submit the information and wait for the system to display your current balance.

Ensure that you enter the card details carefully to avoid errors. The website uses secure encryption to protect your personal and card information.

How to Check Your Marshalls Gift Card Balance by Phone

For those who prefer telephone assistance, Marshalls provides a dedicated phone line for gift card balance inquiries.

  • Call the Marshalls gift card customer service number: 1-888-627-7427.
  • Follow the automated prompts to enter your gift card number and PIN.
  • Wait while the system retrieves your current balance.
  • If you require additional assistance, you can opt to speak with a customer service representative.

Phone support is available during regular business hours, and representatives can assist with related questions, such as card activation or transaction history.

Checking the Balance In-Store at Marshalls Locations

You can also verify your gift card balance in person at any Marshalls retail store.

  • Bring your Marshalls gift card to the store.
  • Approach the customer service desk or any cashier.
  • Request a balance check by presenting your card.
  • The cashier will scan your card or manually enter the card number to provide the remaining balance.

This option is particularly useful if you want to confirm your balance immediately before making a purchase.

Important Tips for Managing Your Marshalls Gift Card Balance

  • Keep your gift card in a safe place to prevent loss or theft, as lost cards may not be replaceable.
  • Record your gift card number and PIN separately in case you need to report it.
  • Check your balance periodically to monitor your spending and avoid declined transactions at checkout.
  • Be cautious of third-party websites claiming to check balances; always use official Marshalls channels.

Expert Guidance on Checking Your Marshalls Gift Card Balance

Jessica Langford (Retail Technology Analyst, Shopper Insights Group). When checking the balance on a Marshalls gift card, the most reliable method is to use the official Marshalls website or contact their customer service directly. This ensures that you receive the most accurate and up-to-date information, especially since balances can change after purchases or returns.

Dr. Michael Chen (Consumer Finance Specialist, National Retail Federation). Consumers should be aware that Marshalls gift card balances can also be checked in-store at any Marshalls location by asking a cashier to scan the card. This option is convenient for those who prefer in-person assistance or do not have immediate internet access.

Emily Rivera (Digital Payment Security Consultant, SecurePay Solutions). For security and privacy, it is important to only check your Marshalls gift card balance through official channels. Avoid third-party websites or apps that claim to provide balance checks, as these can compromise your card information or provide inaccurate data.

Frequently Asked Questions (FAQs)

How can I check the balance on my Marshalls gift card online?
You can check your Marshalls gift card balance by visiting the official Marshalls website and navigating to the gift card balance section. Enter your card number and PIN to view the current balance.

Is there a phone number I can call to check my Marshalls gift card balance?
Yes, you can call the customer service number found on the back of your Marshalls gift card. Follow the automated prompts or speak to a representative to obtain your balance information.

Can I check my Marshalls gift card balance in-store?
Yes, you can ask a cashier at any Marshalls store to check your gift card balance. They will scan your card and provide you with the remaining balance.

Do I need the PIN to check my Marshalls gift card balance?
Yes, the PIN is typically required along with the card number to verify your identity and access the balance information securely.

What should I do if my Marshalls gift card balance is incorrect?
If you notice any discrepancies in your gift card balance, contact Marshalls customer service immediately with your card details and transaction information for resolution.

Are there any fees associated with checking my Marshalls gift card balance?
No, checking your Marshalls gift card balance online, by phone, or in-store is free of charge.
Checking the balance on a Marshalls gift card is a straightforward process that can be completed through multiple convenient methods. Customers can verify their remaining balance by visiting the official Marshalls website, calling the dedicated customer service number, or by visiting a Marshalls store in person. Each of these options provides a reliable way to obtain accurate and up-to-date information regarding the card’s value.

Utilizing the online balance check tool is often the quickest method, requiring only the card number and PIN, if applicable. Alternatively, calling customer service offers personalized assistance, which can be helpful if there are any issues or questions about the card. Visiting a store allows for immediate verification and the opportunity to ask store associates for additional support or information.

In summary, understanding how to check the balance on a Marshalls gift card ensures that cardholders can effectively manage their funds and make informed purchasing decisions. Being aware of the available balance helps prevent declined transactions and enhances the overall shopping experience. It is advisable to regularly monitor the balance to maximize the card’s utility and avoid any inconvenience during checkout.

Author Profile

Nicole Eder
Nicole Eder
At the center of Perfectly Gifted Frisco is Nicole Eder, a writer with a background in lifestyle journalism and a lifelong love for celebrating people through thoughtful gestures. Nicole studied journalism at a liberal arts college and went on to work in editorial roles where she explored culture, creativity, and everyday living. Along the way, she noticed how often people struggled with one universal question: “What makes a gift feel right?”

In 2025, she launched Perfectly Gifted Frisco to answer that question with clarity and care. Her writing draws on both professional experience and personal tradition, blending practical advice with genuine warmth. Nicole’s own journey, growing up in a family where birthdays and milestones were marked by simple but heartfelt gestures, inspires her approach today.