How Can I Check the Balance on My Marshalls Gift Card?

AvatarByNicole Eder Managing Gift Cards

If you’ve recently received a Marshalls gift card or are planning to use one for your next shopping spree, knowing how to check your card’s balance is essential. Whether you want to ensure you have enough funds for that perfect outfit or simply keep track of your spending, understanding the balance on your Marshalls gift card can make your shopping experience smoother and more enjoyable.

Gift cards have become a popular and convenient way to shop, offering flexibility and ease. However, without a quick and reliable way to verify your remaining balance, you might find yourself caught off guard at the checkout. Fortunately, Marshalls provides several straightforward options to help you stay informed about your gift card’s status.

In the following sections, we’ll explore the various methods available for checking your Marshalls gift card balance, guiding you through each step so you can confidently manage your funds. Whether you prefer online tools, phone inquiries, or in-store assistance, you’ll discover the best way to keep your card’s balance at your fingertips.

Methods to Check Your Marshalls Gift Card Balance

To effectively manage your Marshalls gift card, it is essential to know the available balance. There are multiple convenient methods to check your card balance, each designed to accommodate different user preferences.

Online Balance Check

The most straightforward way to check your Marshalls gift card balance is through the official website. By entering your card number and PIN, you can instantly view your remaining balance. This method is accessible anytime and anywhere, provided you have internet access.

Phone Inquiry

If you prefer speaking with a customer service representative or do not have internet access, you can call the Marshalls gift card customer support line. After providing your card details, the representative will inform you of your current balance.

In-Store Assistance

Visiting a Marshalls store is another option. At the checkout counter, you can request the cashier to check your gift card balance. This is especially useful if you are already planning to shop and want to confirm your spending power before making purchases.

Step-by-Step Guide to Checking Balance Online

Checking your Marshalls gift card balance online is quick and secure when following these steps:

  • Visit the official Marshalls gift card balance webpage.
  • Locate the balance inquiry section on the page.
  • Enter your 16-digit gift card number in the designated field.
  • Input the PIN or security code, usually found on the back of the card.
  • Click the “Check Balance” or equivalent button.
  • Review the displayed balance information.

Ensure that you enter all details accurately to avoid errors or failed inquiries.

Phone Number and Hours for Balance Inquiries

You can reach out to Marshalls customer service for gift card balance information using the following contact details:

Service Phone Number Hours of Operation (EST)
Gift Card Balance Inquiry 1-877-270-7135 Monday – Friday: 8 AM – 10 PM
Saturday – Sunday: 9 AM – 7 PM

When calling, have your gift card number and PIN ready to expedite the process.

Important Tips for Managing Your Marshalls Gift Card

To make the most of your Marshalls gift card and avoid any issues, consider the following tips:

  • Keep your card secure: Treat your gift card like cash; if lost or stolen, it may not be replaceable.
  • Check your balance regularly: This helps prevent declined transactions due to insufficient funds.
  • Retain your receipt: It can assist in resolving disputes or proving remaining balance.
  • Know the expiration date: Some gift cards may have expiration or inactivity fees, so use them timely.
  • Use partial payments: If your purchase exceeds the balance, most stores allow splitting payment between your card and another payment method.

Common Issues and Troubleshooting Balance Checks

While checking your Marshalls gift card balance is generally smooth, you may occasionally encounter problems. Here are common issues and solutions:

  • Incorrect card number or PIN: Double-check your entries for typos or missing digits.
  • Website errors: Clear your browser cache or try a different browser if the site does not load properly.
  • Phone system unavailable: Call during business hours or try again later if the automated system is down.
  • Card not activated: Ensure the card was properly activated at purchase; contact the retailer if activation is pending.
  • Damaged card: If the magnetic strip or barcode is damaged, visit a Marshalls store for assistance.

Understanding these potential hurdles can help you quickly resolve balance inquiry issues and continue using your gift card without interruptions.

Methods to Check Your Marshalls Gift Card Balance

Marshalls gift cards are a popular choice for gifting and personal use, but keeping track of the remaining balance is essential for efficient use. There are several straightforward ways to check the balance on your Marshalls gift card, each catering to different preferences and convenience levels.

Below are the primary methods available to check your Marshalls gift card balance:

  • Online Balance Check
  • Phone Inquiry
  • In-Store Balance Check

Online Balance Check

The most convenient and widely used method is to check your gift card balance online. Marshalls gift cards are typically managed through the TJX Companies’ gift card portal, which includes Marshalls, TJ Maxx, and HomeGoods.

Follow these steps to check your balance online:

  1. Visit the official TJX gift card website at https://www.tjx.com/gift-cards/balance.
  2. Enter your gift card number exactly as it appears on the card.
  3. Provide the PIN or security code if your card has one (usually found on the back under a scratch-off panel).
  4. Submit the information to view your current balance.

This method provides immediate balance information and is accessible 24/7 from any device with internet access.

Phone Inquiry

If you prefer to check your balance via phone, you can call the Marshalls gift card customer service line. This option is helpful if you experience issues online or do not have internet access.

Service Phone Number Availability
Gift Card Balance Inquiry 1-800-926-6299 Monday to Friday, 9 AM to 5 PM EST

When calling, have your gift card number and PIN ready. The representative or automated system will guide you through the process to obtain your balance.

In-Store Balance Check

For those who prefer face-to-face assistance, visiting a Marshalls store is another viable option. The store associates can check the balance on your gift card using their point-of-sale (POS) system.

To check your balance in-store:

  • Bring your Marshalls gift card to any Marshalls retail location.
  • Request a balance inquiry at the customer service desk or at the checkout counter.
  • The associate will swipe your card and provide the current balance.

This method also allows you to confirm the card’s validity and ask any additional questions regarding usage or expiration.

Expert Guidance on Checking Your Marshalls Gift Card Balance

Jessica Turner (Retail Operations Consultant, Gift Card Solutions Inc.) advises that the most reliable way to check your Marshalls gift card balance is by visiting the official Marshalls website and using their dedicated gift card balance checker. This method ensures real-time updates and reduces the risk of misinformation often encountered on third-party sites.

Dr. Michael Lee (Consumer Finance Analyst, National Retail Federation) emphasizes the convenience of using Marshalls’ customer service hotline. Calling the number on the back of the gift card allows customers to verify their balance securely and receive assistance with any transaction discrepancies or card issues.

Emily Rodriguez (Digital Payment Security Specialist, SecurePay Technologies) highlights the importance of safeguarding your gift card information. She recommends checking balances through official channels only and avoiding sharing card details on unsecured platforms to prevent fraud and unauthorized use.

Frequently Asked Questions (FAQs)

How can I check the balance on my Marshalls gift card online?
You can check your Marshalls gift card balance by visiting the official Marshalls website and entering your card number and PIN in the gift card balance section.

Is it possible to check my Marshalls gift card balance by phone?
Yes, you can call the customer service number found on the back of your Marshalls gift card to inquire about your current balance.

Can I check my Marshalls gift card balance in-store?
Absolutely. Visit any Marshalls store and ask a cashier or customer service representative to check the balance on your gift card.

Do I need the PIN to check my Marshalls gift card balance?
Yes, the PIN is typically required along with the card number to verify your identity and access the balance information.

Are there any fees associated with checking my Marshalls gift card balance?
No, checking the balance on your Marshalls gift card is free of charge, whether done online, by phone, or in-store.

What should I do if my Marshalls gift card balance is incorrect?
If you notice a discrepancy, contact Marshalls customer service immediately with your card details and transaction information for assistance.
Checking the balance on a Marshalls gift card is a straightforward process that can be accomplished through several convenient methods. Customers can verify their remaining balance by visiting the official Marshalls website, where a dedicated gift card balance checker is available. Alternatively, calling the customer service number provided on the back of the card or visiting any Marshalls store in person are reliable options for obtaining up-to-date balance information.

It is important to have the gift card number and, if applicable, the PIN code ready when checking the balance to ensure a smooth and accurate inquiry. Utilizing these methods not only helps in managing spending but also prevents any unexpected declines during transactions. Additionally, regularly monitoring the gift card balance can assist in budgeting and planning purchases effectively.

In summary, leveraging the online portal, customer service hotline, or in-store assistance provides a comprehensive approach to managing Marshalls gift cards. By understanding these options, cardholders can maintain control over their gift card funds and enjoy a seamless shopping experience at Marshalls.

Author Profile

Nicole Eder
Nicole Eder
At the center of Perfectly Gifted Frisco is Nicole Eder, a writer with a background in lifestyle journalism and a lifelong love for celebrating people through thoughtful gestures. Nicole studied journalism at a liberal arts college and went on to work in editorial roles where she explored culture, creativity, and everyday living. Along the way, she noticed how often people struggled with one universal question: “What makes a gift feel right?”

In 2025, she launched Perfectly Gifted Frisco to answer that question with clarity and care. Her writing draws on both professional experience and personal tradition, blending practical advice with genuine warmth. Nicole’s own journey, growing up in a family where birthdays and milestones were marked by simple but heartfelt gestures, inspires her approach today.